FAQ
Frequently Asked Questions (FAQ)
General Questions
1. What is Coco Craft Studio?
Coco Craft Studio is a vibrant crafting space that offers a wide range of workshops, supplies, and events for craft enthusiasts of all skill levels. Our mission is to provide a welcoming environment where creativity can flourish.
2. Where is Coco Craft Studio located?
We are located at The Prison Break market, 10 MacMillan rd, Glenferness, Midrand, 2191. You can find detailed directions and parking information on our Contact Us page.
3. What types of workshops do you offer?
We offer a variety of workshops, including tufting, hand casting, and seasonal crafts. Check our Workshops page for the latest schedule and offerings.
4. Do I need to have prior crafting experience to join a workshop?
No prior experience is necessary! Our workshops are designed to cater to both beginners and experienced crafters. Our instructors will guide you through each step of the process.
Workshop and Booking Questions
5. How do I sign up for a workshop?
You can sign up for workshops through our website by visiting the Workshops page, selecting your desired class, and completing the registration form. You can also call us at +27 718576166 to book a spot.
6. What is included in the workshop fee?
The workshop fee includes all necessary materials and tools and personalized instruction. Details for each workshop are provided on the specific workshop page.
7. What is your cancellation policy?
We offer a full refund for cancellations made 72 Hours before the workshop. Unfortunately, we cannot offer full refunds for cancellations made within 72 House of the workshop. If you need to reschedule, please contact us as soon as possible.
8. Can I book a private workshop or event?
Yes, we offer private workshops and crafting parties for special occasions such as birthdays, bridal showers, and corporate events. Please contact us at info@cococraftstudio.com or +27 718576166 to discuss your needs and make arrangements.
Supplies and Studio Questions
9. Do you sell crafting supplies?
Yes, we have a well-stocked supply shop in our studio where you can purchase high-quality materials and tools for various crafts. Visit our Supplies page for more information on available products.
10. Can I bring my own materials to a workshop?
We provide all necessary materials for our workshops. However, if you have specific materials you’d like to use, please contact us beforehand to ensure they are suitable for the class.
11. Is the studio available for rent?
Yes, our studio can be rented for private events, workshops, or creative sessions. Please reach out to us at info@cococraftstudio.com for availability and pricing.
Community and Social Questions
12. How can I stay updated on upcoming workshops and events?
You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our website. We post updates about new workshops, events, and special offers.
13. Can I contribute to the Coco Craft community?
Absolutely! We love featuring guest instructors and collaborating with local artists. If you’re interested in partnering with us, please email us at info@cococraftstudio.com with your ideas.
14. How can I contact Coco Craft Studio?
You can reach us via phone at +27 718576166, email at info@cococraftstudio.com, or by visiting our Contact Us page. We’re always happy to help with any questions or concerns.
We look forward to crafting with you at Coco Craft Studio